The newer Office has solid boxes with the letters in it that look sort of like a notebook opening. The license files generated are tied to the system ID, so when you move it, you need to enter a new key to generate a new license file.Īre you sure the user has Office 2011? Office 2011 has the rounded letter Icons for the Applications. Newer Office for Mac needs the original Product Key. If it doesn't, then it's possible that Microsoft patched Office 2011 and broke that. That should be all that's needed to make it work. Library/Preferences/com.m icrosoft.o ffice.lice is t Library/PrivilegedHelperT ools/com.m icrosoft.o ffice.lice nsing.help er There you'll find a phone number for the North America Customer Service line, who. ![]() If they can't help, scroll down to How to replace a lost product key. On that link, it provides multiple contact phone numbers you can call, based on where you purchased your product. If Office 2011 is already on the new system, you really only need to copy the 3 license files from the old system to the new one. How to locate your product key or obtain a new product key for Office for Mac. ![]() No, Migration Assistant won't be able to copy just the Office files over, but you can copy just the Applications and the System files without copying over any User Data.
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